Contact us
We are always working hard to offer you the best customer service experience. Reach us via the most convenient means. We're happy to help!
- For immediate response, reach us on Instagram @adanorganics
- Send us an email to hello@adanorganics.com
- For deliveries / queries please message us on our WhatsApp number +971 56 808 7130 or call us on +971 6 741 2606
Frequently asked question
- Choose from one of the subscription plans based on your consumption habits. Our plans are based on a monthly consumption based model.
- Provide full delivery address and contact details to complete your order. All prices are clearly mentioned in our website.
- Someone will get in touch with you to organise all your deliveries at your convenience.
As a subscriber, you will never fall short of fresh organic products in the morning. We source them locally from farms in UAE and ensure freshness of the product. Choosing a monthly plan at your convenient time will make sure you get your organic products on time.
You will be assigned a dedicated customer support agent who will be available to manage any queries you may have. You can drop us an email at hello@adanorganics.com or Call us to make any changes you need to your subscription plan. All requested changes will take effect immediately.
In this case, we offer you the facility to freeze your account for a period of maximum 30days. You can do this by sending an email with the Subject "FREEZE MEMBERSHIP" to hello@adanorganics.com. Alternatively, you can contact your customer service agent and place a request.
Yes. Our farm is certified under the Emirates Organic Food Certification.
Yes, it is pasteurised to eliminate any pathogens in the milk so you can consumer it directly off the bottle. Read more about pasteurisation and its benefits on our blog here
No, Adan organic milk is not homogenised. This is to ensure that we keep the texture of the milk intact and you are able to enjoy the real taste of fresh organic milk. This also means that you are able to prepare fresh yoghurt with Adan organic milk at home.
You can reach us by email at hello@adanorganics.com, call us at+971 6 741 2606 reach us on our Instagram page or contact us through 24/7 WhatsApp message number at +971 56 808 7130
We deliver to all parts of Dubai, Sharjah and Ajman. At the moment we do not cover parts of Abu Dhabi, Fujairah, Ras Al Khaimah & Umm Al Qwain.
You can choose to pay online directly on our website using a VISA/ MASTERCARD or alternatively you can choose COD (Cash On Delivery) option.